THE BROW CLUB AESTHETICS
Privacy Policy
Last updated: 2 October 2026
This privacy notice explains how The Brow Club Aesthetics uses and protects personal information when you contact us, enquire about a treatment or become a client.
Who we are
The Brow Club Aesthetics is a beauty and aesthetics business based in Portsmouth, UK, operated by Tatyana.
Contact: 07809 741147
Instagram: @the_brow_club_aesthetics
Information we may collect
Depending on how you interact with us, this may include your name and contact details, appointment and treatment information, messages or enquiries, consultation information, relevant medical or health information that you provide for treatment safety, and photographs where appropriate and agreed.
How we use your information
We may use personal information to respond to enquiries, arrange and manage appointments, provide treatments safely, maintain appropriate client and treatment records, communicate relevant aftercare information, meet legal, regulatory or insurance requirements, and protect our legitimate business interests.
Our lawful basis
The lawful basis depends on the purpose for which information is used. This may include taking steps at your request before providing a service, performance of a contract, compliance with a legal obligation, legitimate interests, or consent where consent is appropriate. Where special-category information such as health information is required, it is handled only where an appropriate additional condition applies.
Sharing information
We do not sell your personal information. Information may be shared with service providers or professional advisers where reasonably necessary to operate the business, or where disclosure is required by law. Third-party services you choose to use, such as Instagram or your phone provider, operate under their own privacy terms.
How long we keep information
We keep personal information only for as long as it is needed for the purpose for which it was collected and to meet applicable legal, professional and insurance requirements. Enquiries that do not lead to a treatment are not kept longer than reasonably necessary. Client and treatment records may need to be retained for longer periods where required for clinical, legal or insurance reasons.
Photographs
Treatment photographs may be taken where appropriate for client records. Photographs used for marketing, the website or social media will only be used where there is an appropriate basis and any required permission has been obtained.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase your personal information, restrict or object to its use, request data portability, and withdraw consent where processing is based on consent. You can contact us using the details above to make a request.
Complaints
If you have concerns about how your personal information is handled, please contact The Brow Club Aesthetics first so we can try to resolve them. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Website and cookies
For information about cookies and similar technologies, please read our Cookie Policy.
Changes to this policy
This notice may be updated when our services, systems or legal requirements change. The latest version will be published on this website.